Q. How and why do I clear my cache?

Sometimes, you may need to clear the cache on your internet browser (Firefox, Chrome, Edge, Safari, Opera, etc.), for example, after removing malware. Sometimes people encounter broken links on the library's website. Even after a problem link or web resource is fixed, your browser may use the cached version instead of the corrected one. You can try a different browser, or clear the cache on the one you were using.

For tips and instructions on when and how to clear your cache, please see the ITS Knowledge Base article Clearing Browser Caches and Resetting Browser Settings (Edge, Chrome, Safari, or Firefox).